Send Fiji Casino your papers before you withdraw
Before your first withdrawal, the licence Fiji Casino holds requires a short identity check, and the file usually clears inside 14 hours.
What the check settles for you
This table settles who runs your check, how long it takes and where to write.
Who checks
Fiji Casino LLC
Under which licence
Anjouan Offshore Finance Authority, ALSI-399414
How long
14 hours
When it is mandatory
At the latest before the first withdrawal
Where to send questions
Minimum age checked
18+
Fewer retakes than a rushed upload
Before the camera roll, the checklist
Once you log in, look for the verification area inside your account and open it before you open your camera roll, so you know what each slot expects.
Daylight instead of flash
Photograph the identity page in daylight, keep all four corners inside the frame and skip the flash, because glare is the most common reason a copy is refused.
Your name on the payment proof
Attach the payment method confirmation to the same file, showing your name and the method you used, since a screenshot without a name proves very little.
What happens after you send?
Send the set in one go and leave it untouched; the team reviews within 14 hours and will e-mail you if one copy needs replacing, so watch that inbox.
Match each paper to what it proves
Use this list when your file is nearly ready and you want to check every copy once more.
Proof of identity
Confirms: That you are who the account names; Copy must show: Photo page, all four corners, valid expiry date
Proof of address
Confirms: Where you actually live now; Copy must show: Your full name, street, suburb and a date inside three months
Payment method confirmation
Confirms: That the method is truly yours; Copy must show: Your name, the method brand and last four digits
A selfie with your identity document
Confirms: That the person in the photo is you; Copy must show: Face and document page in one clear frame, no filters
When will the check land?
You will recognise the four moments that bring a check and what each one needs.
Will this delay my limit?
Why now, why before my money?
Is my new card the problem?
A quick age confirmation
Where did the money come from?
Under the licence issued by the Anjouan Offshore Finance Authority, Fiji Casino LLC must trace where players' money starts. At times the casino asks how you fund play, which is routine anti-money-laundering work rather than an accusation against you.
Papers that may be requested
Depending on your answer, the compliance team may look at any of these.
- Recent bank statements
- Payslips or salary letters
- Tax return summaries
- Proof of a property sale
- Letters confirming a pension
Rescue a photo that bounced back
Is my photo too close?
A corner cut off or a finger over the text leaves the checker unable to read key lines, so the picture is sent back. Lay the paper flat on a table; Step back until all four edges show
Old bill, new photo
Address papers slip out of date quickly, and a bill from months ago no longer proves where you live today. Photograph a bill issued recently; Pick one clearly showing your name
Will a screen grab pass?
Screen captures hide the page edges and carry toolbars, which makes the file easy to alter in the eyes of a reviewer. Open the original document itself; Take a fresh camera photo of it
Encrypted on arrival, closed afterwards
Is the transfer locked? At the moment you attach a file, the page encrypts it with 256-bit SSL before it leaves your device. Anything caught mid-flight stays unreadable to anyone outside the site.
Address it to verification. While your file waits, access sits with the verification team alone. Advisers on chat and payments staff cannot open it, and no player-facing screen shows the image.
What else does it serve? Once the check closes, the file is not reused for marketing or sold on. It answers only the AML and identity duties named in the Anjouan Offshore Finance Authority licence.